After a bad storm, homeowners usually have the same questions: who do I call first, what does insurance cover, and how long is this going to take? Here is what we handle for you, in the order it usually happens.
Not sure what shape your roof is in?
Free inspection scheduled within 24 hours. Free, with photos you keep.
1. Emergency tarping
If the storm opened up the roof, the first job is stopping the water. We can usually get a tarp on the same day, fastened and sealed so it holds through the next storm. Tarping is typically reimbursed as part of an insurance claim, and your policy expects you to take steps like this to prevent more damage.
2. A full damage inspection
Once the house is dry, we inspect the whole exterior: every roof slope, vents and flashing, gutters and downspouts, siding, window screens and fencing. We photograph everything. Hail damage is hard to see from the ground, and a thorough inspection often finds damage the homeowner had no idea about.
We tell you plainly whether the damage is worth a claim. If it is not, we say so before you call your insurer.
3. Help with the insurance claim
If you file, we:
4. Roof repair or replacement
Depending on the damage, that is a repair or a full replacement. Replacements include a complete tear-off, any bad decking replaced, new underlayment and leak barrier, new flashing and vent boots, and shingles installed to the manufacturer's specifications. Most houses take one or two days.
If you are replacing anyway, it is a good time to consider impact-resistant shingles.
5. The rest of the exterior
Storms that damage roofs usually damage other things too. We also repair and replace gutters, siding, exterior paint and fences, and when they were damaged in the same storm, they usually belong on the same claim. One contractor, one schedule and one claim is easier than coordinating four.
If water got inside, drywall, flooring or mold may need a water mitigation specialist. We will tell you when that is the case so it gets handled quickly.
6. Final paperwork
When the work is done, we send the insurer the final invoice and photos to release the rest of your payment, and you get your warranty documents and copies of everything for your records.
Why homeowners call us
We are a family-owned company based in Justin, working storms across North Texas every year. You can reach us by phone, you will know what stage your claim is in, and we will be here if you have a question years later. Call (855) 741-ROOF.